Terms & Conditions

Last Updated: September 21st, 2023

  1. Introduction

    By using the website twinsoulalchemy.com (hereinafter referred to as the “Site”) operated by Twin soul Alchemy (hereinafter referred to as “we”, “us”, or “our”), you agree to abide by the following terms and conditions. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

  2. Use of the Website

    a. You must be at least 18 years old to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

    b. You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

  3. AI Tool – ChatGPT

    a. The AI tool provided on our website is based on the ChatGPT model by OpenAI. While we strive to provide accurate and insightful interpretations, we cannot guarantee the accuracy or appropriateness of any advice or response generated by the tool.

    b. The AI tool is provided for entertainment and informational purposes only and should not be considered as professional advice.

  4. Store and Products

    a. Prices for products are quoted on our website. The website contains a large number of products, and it is always possible that some of the prices on the website may be incorrect.

    b. Products delivered digitally or through an online medium are non-refundable unless explicitly stated otherwise.

    c. For physical products, returns and refunds will be processed according to our Return and Refund policy, which is available on our website.

  5. Coaching Services

    a. All coaching sessions must be scheduled and paid for in advance.

    b. Cancellations made less than 24 hours before a scheduled session may not be eligible for a refund.

    c. Coaching services are for personal development purposes only and do not substitute for medical, psychological, or legal advice.

  6. Payment Gateways

    We have integrated PayPal, Stripe, and Amazon Pay for transaction processes. By making a purchase on our website, you also agree to the terms and conditions of the respective payment gateway you choose.

  7. Limitation of Liability

    While we strive to ensure the accuracy and functionality of our website and services, we do not guarantee that they are free from defects. Our website and services are provided “as is,” and we do not offer any warranties, either expressed or implied. We shall not be liable for any damages or loss incurred related to our website, services, or products.

  8. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of Belgium, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Belgium.

  9. Changes to These Terms

    We may update our terms and conditions from time to time. We will notify users of any changes by posting the new terms and conditions on this page. Changes are effective immediately upon posting.